ILL services are provided for all HCC faculty, staff, students, and Community Borrower's Card holders in good standing.
You may request materials in-person at the circulation desk, by phone (828.627.4550), or by emailing the library staff.
Please note that reference materials and fragile/rare resources are not available through ILL. In addition, requests for DVDs or audio/visual materials be difficult to fulfill as many libraries prefer to reserve those items for in-house use only. All ILL requests must be filled in compliance with copyright laws.
ILL services are provided free of charge by HCC Library and it is our policy to only make requests from lenders who do not charge fees. If your material is available only from an institution that charges an ILL fee you will be responsible for payment. Library staff will notify you of any fees before processing your request.
Library staff will process your request as soon as it is received. Materials from a lending library are generally shipped library rate 4th class mail and take 5-10 business days to arrive. Requests may take longer if a lender is not readily available or if the lending library is experiencing an unusually high workload.
A library staff member will notify you by phone or email. Requests may be picked up at the circulation desk though it may be possible to fax or email photocopied documents. Please contact a library staff member for more information.
ILL loan periods are generally from 4-6 weeks and renewals must be approved by the lending library. To renew a request, please contact an library staff member at least 3 days before the due date.