How do I log in to a campus computer?
You can log in using either your HCC account username and password or by using the computer's generic login ID. Instructions for both methods may be found here.
Why should I use my student account instead of the generic login?
Both methods will provide access to all of the HCC software including Office Suite 2010, Photoshop, Image Ready and Audacity, among many. However, your student account will allow access to your personal desktop, your network storage drive (your M: drive) and will allow access to streaming video and other Internet sites that you will need for some of your classes but may be blocked for non-account users.
How do I log in to the Guest wireless network?
Your wifi adapter will automatically discover the Guest network. Open your list of available networks and connect to "Guest." Opening your browser will take you to the log in screen. Please read the Internet policy before logging in using "guest" as both the ID and the password.
How do I log in to the HCC-Campus wireless network?
Faculty, staff and students and may log in to the HCC-Campus wireless network using their HCC network credentials. Though "HCC-Campus" will appear in your list of available networks you will not be able to access it until you manually configure your system. Information Technology services has created a set of tutorials
to help set up your operating system or device. If you need assistance please contact the Tech Desk at 565.4018. You will need first to log in to your HCC network account from a campus computer before the HCC-Campus network will recognize your credentials
Are there any other steps that can help me connect or stay connected to the networks?
Patrons with difficulty logging in to either network should check the following:
- Make sure your adapter is enabled hard switch is on
- Under your adapter's power management options, unclick the box marked "Allow the computer to turn off this device to save power"
- For the HCC-Campus network, set the user authentication mode to "user or computer" under network "Properties-->Security-->Advanced settings"
- Update your adapter driver to the most current version